Services

CheckUPCall customers enter the contact and scheduling information of a vulnerable person in need of periodic call into the secure CheckUpCall web site. CheckUPCall allows scheduling of daily calls within a 30 minute window, with options to turn off the automated calling during times when the person may not be at home.

The CheckUpCall scheduler then automatically sends a prerecorded message to the person at the dates and times set up in schedule. In the prerecorded message the person is asked to press a specific button on the phone to indicate that they are “ok”. A second button option is provided should that person be in need of assistance, the system will immediately generate a phone call, email, text message and incident report to the designated emergency contact notifying them of the event.

In the case of no button being pushed or the CheckUPCall recipient does not answer after three attempts a prerecorded message, email, text message and incident report is sent to the emergency contact so they can take the appropriate action. Should the primary emergency contact not respond to the incident - the option is provided for backup emergency contact numbers to then be notified by the system.